If you need help, contact your Vidyo Reseller or contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article. What Actions Can I Take Now?Įnghouse Vidyo strongly recommends moving to VidyoConnect Desktop as VidyoConnect is not affected by this issue. NOTE: Registered users can still search for rooms and contacts to join conferences. VidyoDesktop with all VidyoPortal versions.įor VidyoDesktop, there is no resolution at the moment, but Enghouse Vidyo is working on potential workarounds to this issue.We will provide you with an update as soon as we can. Our results show that Chrome (rated 481) is better compared to Edge (rated 329). Basemark Web 3.0 is designed to find client-side web performance issues and browser bottlenecks. We carried out the Basemark Web 3.0 test on Chrome and Edge as well. We carried out the Basemark Web 3.0 test on Chrome and Edge as well. Microsoft Edge scored 104 whereas Google Chrome was not far behind with a score of 100. We want to assure our VidyoDesktop customers that we are actively working on a resolution. Microsoft Edge scored 104 whereas Google Chrome was not far behind with a score of 100. These browsers have implemented stricter restrictions on how browsers communicate with resources outside of the current loaded URL and as a result, the VidyoPortal join page can no longer send messages to the VidyoDesktop application. This issue occurs when using the following browsers: Mozilla Firefox in 2022 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below. We are aware of an issue affecting VidyoDesktop users, where when clicking a room link VidyoDesktop does not automatically join into the conference. Update_VidyoPortal-1920orabove-VD-Chrome-Edge-98-Rev07-G2signed.vidyo Update_VidyoPortal_1910orbelow-VD-Chrome-Edge-98-Rev07-G2signed.vidyo My name is Marcelo C. Please install the appropriate file for your VidyoPortal version: VidyoPortal Version UPDATE - This issue can be resolved by installing the below patch to the VidyoPortal:
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